Frequently Asked Questions

The VaZa Curly Cut Experience

At VaZa Salon, we specialize in curly hair and cut it in its natural state to embrace your unique curl pattern.

• Dry Cutting Technique – Hair is cut dry to work with its natural curl pattern.

• Fully Customized – Tailored to your texture, spring factor (shrinkage), cowlicks, growth patterns, and hairline.

• Expert Stylists – Every stylist completes our VaZa Training Program for precision and expertise in curly hair cutting.

• Styling Guidance – We walk you through styling techniques to help you embrace and enhance your curls.

• Curly Hair Products – Receive custom product recommendations, available for purchase to keep your curls looking their best.

Your curls deserve expert care, and we’re here to help you love them every step of the way!

How to Arrive for Your VaZa Curly Cut

To ensure the best results, please follow these guidelines before your appointment:

• Wash & Style Within 24 Hours – Shampoo, condition, detangle, and style your curls as you normally do.

• Hair Must Be 100% Dry – Arrive with your hair completely dry, either air-dried or diffused.

• Wear Your Hair Down – No clips, ponytails, buns, or twists—your curls should be in their natural state.

• Avoid Hairstyles That Alter Your Curl Pattern – No buns, ponytails, or twist-outs before your appointment.

• Extra Detangling Fee – If additional detangling is required, there will be a $35–$55 charge. Please inform us in advance so we can accommodate you.

Following these steps helps us provide you with the best experience and a perfectly customized cut!

Balayage is a freehand highlighting technique that creates a soft, natural transition of lightness towards the ends.

• Hand-painted highlights for a custom, sun-kissed look.

• More natural and low-maintenance compared to traditional foils.

• Softer regrowth line, meaning less noticeable roots as your hair grows out.

• Ideal for those seeking a lived-in, stylish color with fewer touch-ups.

• Adds effortless dimension and brightness, creating a natural, beautiful hair color.

Balayage is the perfect choice for soft, blended highlights with a natural finish!

Our Rewards Program – A Thank You for Your Loyalty!

We love rewarding you for choosing us, sharing your experience, and purchasing your hair care with us. Here’s how you can earn and maximize your rewards!

• Retail Purchases – Earn 2 points per dollar on all hair care products bought in the salon.

• Salon Services – Earn 1 point per dollar spent on services.

• Leave a Review – Share your experience and receive 250 points.

• Referrals – Earn 2,000 points for every friend you refer!

• Pre-Book Bonus – Pre-book your next reservation before checkout and earn DOUBLE points!

It's our way of saying thank you for your loyalty and support!

A Single Process Color is a one-step hair dye treatment that covers greys or changes your hair color evenly.

• Perfect for full grey coverage or an all-over color change.

• Touch-ups needed every 4–12 weeks for those with 50% or more grey/white hair.

• Less than 50% grey/white? You may be able to go longer—consult your stylist for a personalized plan.

• Extra Color Charges May Apply – If additional color is needed, there may be an extra charge. Ask your stylist for details.

A Single Process Color is a great way to refresh your look while maintaining a natural, even color!

A Gloss Service is a salon treatment that enhances your hair color, shine, and softness using a gloss, glaze, or toner.

• Refreshes dull or faded color for a vibrant look.

• Smooths texture & reduces frizz for a sleek, polished finish.

• Color begins to oxidize immediately after your appointment, gradually fading over time.

• Lasts approximately 4–6 weeks, depending on hair porosity and overall condition.

• A gentle, non-damaging treatment suitable for both color-treated and natural hair.

• A quick and effective way to boost vibrancy and shine without long-term commitment.

A Gloss Service is perfect for maintaining and enhancing your hair’s natural beauty!

Balayage maintenance varies based on your hair goals and needs, typically ranging from every 12 weeks to once a year.

• Grows out softly, creating a natural, low-maintenance look.

• Less frequent touch-ups compared to traditional highlights.

• Refresh options include toning, glossing, or adding brightness to keep your balayage looking fresh.

Your stylist can help determine the best maintenance schedule to keep your color looking seamless and radiant!

A Single Process Root Touch-Up is a one-step color service that covers greys or refreshes your root color for a seamless look.

• Perfect for covering regrowth and maintaining even color.

• Touch-ups needed every 4–12 weeks for those with 50% or more grey/white hair.

• Less than 50% grey/white? You may be able to go longer—consult your stylist for a personalized plan.

• Extra Color Charges May Apply – If additional color is needed, there may be an extra charge. Ask your stylist for details.

Regular touch-ups help maintain a fresh, polished look

Our stylists are highly skilled artists, priced on a level system that reflects the demand for their time and expertise.

• Different levels to fit every budget while maintaining high-quality service.

• Higher-level stylists have more experience, advanced training, and greater demand.

• Looking for a budget-friendly option? Book with an Associate Stylist for exceptional care at a lower price point.

• No matter who you book with, you’ll receive expert service tailored to your hair needs.

Our pricing structure ensures flexibility and accessibility, so you can choose the best fit for your hair goals! .

An Associate Stylist is a licensed cosmetologist enrolled in our Master’s Associate Program, receiving advanced training while working alongside a salon lead educator and mentor.

• Hands-on training with a mentor 3–4 days a week

• Takes their own guests 1–2 days a week at a discounted rate

• Focuses on refining skills, building confidence, and perfecting timing

• Develops their craft in a structured, hands-on environment for high-quality service

• Appointments may take longer as they prioritize precision and technique

Booking with an Associate Stylist is a great way to receive expert care at a lower price point while supporting their growth!

Several factors influence the cost and timing of your color service:

• Time & Hair Length – Longer, thicker hair requires more time, product, and precision, which increases the overall cost.

• Product Usage – More hair means more color is needed, and hair color is one of our biggest expenses.

• Technique & Detail – Special effects, precise placements, and intricate techniques take extra time and expertise.

• Stylist Level – Prices vary based on a stylist’s experience, demand, and advanced education—higher levels reflect their expertise.

• Consultation Recommended – First-time color guests should schedule a consultation to ensure accurate timing and pricing.

• Budget-Friendly Options – Request a stylist within the price range that works best for you.

Your stylist will customize pricing based on your hair’s unique needs to ensure the best results!

Short on Time? Try Our Express Services!

Need to be in and out of the salon quickly? We’ve got you covered with our Express Services!

• Express Haircuts – A VaZa Curly Cut or Design Cut without a wash or style. If you’d like a wash and style, please book the full service.

• Express Color Services – Includes a wash but no styling. Since our services are à la carte, a styling service must be booked separately if desired.

Enjoy a faster salon experience without compromising on quality!

At VaZa Salon, we offer à la carte pricing to provide flexibility and accommodate all of our guests. This means that a blow dry or curly style is not automatically included with a color service and must be booked separately.

Want to add a style after your color? Just let us know—we're happy to help!

All haircuts include a styling service:

• A VaZa Curly Cut includes a Curly Style

• A Design Cut includes a Blowout

• Express Cuts do not include a wash or style.

This system allows us to personalize your experience while ensuring we accommodate all of our guests efficiently!

It all depends on your reservation—and we’re so glad you asked! At VaZa Salon, we believe in customizing your experience to fit your needs.

Want the full cut & style experience? Book a VaZa Curly Cut (includes a curly style) or a Design Cut (includes a blowout).

Short on time? Our EXPRESS Curly Cut or EXPRESS Design Cut skips the wash and style—quick, precise, and straight to the point.

Our highly trained Hair Artists know exactly what it takes to bring your hair vision to life! If your hair needs additional services like a treatment, extra toning, or an add-on, we’ll always communicate recommendations to ensure you get the best results.

Not sure what you need? Feel free to contact our team or speak with your stylist. We encourage sending well-lit photos of your current hair and inspiration pictures to help us create your dream look!

No worries—we’re here to guide you! Taking the leap into hair color can feel exciting yet overwhelming, but our expert team will ensure a seamless experience tailored to you.

• Consider your maintenance level so we can recommend a color that fits your lifestyle.

• Schedule a consultation to discuss your hair goals and the best approach for your unique needs.

• Bring 3 inspiration photos, focusing on individuals with a similar complexion, natural base color, density, and texture for the most accurate expectations.

Your first color experience should be exciting and empowering, and we’re here to make it effortless!

Want to maintain your natural color while covering gray? A Single Process is a great option for blending or fully covering grays while keeping your natural shade.

If you’ve never colored your hair before, you’ll need a Virgin Application Single Process, which is a two-step process designed for hair with no previous color.

Booking: To ensure accurate scheduling, we recommend reaching out via email at info@vazasalon.com or calling us directly. Our team will guide you in booking the correct service.

Pricing: This service starts at the price of a Double Single Process, with costs varying based on your stylist’s level. Additional charges may apply if extra color is needed. For specific pricing, please speak with a Salon Coordinator when booking.

Yes! Balayage can be a great option for blending gray hair while maintaining a natural, low-maintenance look. Instead of fully covering the gray, balayage adds soft, dimensional highlights that help camouflage and blend the grays into your natural color.

Best for: Those who want a more lived-in, natural effect without committing to frequent root touch-ups.

Consultation Recommended: Since every client’s hair is unique, we recommend scheduling a consultation to determine the best approach for your desired look.

Our stylists will customize your balayage to ensure the most seamless blend, enhancing your natural beauty while embracing your grays effortlessly!

Yes! We offer free WiFi for guests who need to work during their services. We understand that life is busy, and sometimes multitasking is the best way to stay productive.

• Bring your laptop or tablet and stay connected while getting pampered.

• Great for remote work, emails, or virtual meetings—just be mindful of appointment transitions (shampooing, color processing, styling).

• Need to take a call? Please step up to the front to avoid disrupting other guests and help us maintain a calm, relaxing salon environment.

• Enjoy a quiet moment with a tea while you work—we are happy to offer a calming break from your busy day.

Whether you’re working or unwinding, we want your salon experience to be both productive and peaceful!

Yes! You’re welcome to bring your own food or order delivery (such as DoorDash, Uber Eats, etc.) during your visit. We understand that some reservations, especially color services, can take time, and we respect how you choose to use that time.

• Feel free to enjoy a snack or meal that you bring while relaxing at your station.

• Be mindful of strong smells to ensure a pleasant experience for all guests.

• Keep food and drinks at your station so you can fully enjoy your service.

We want your salon experience to be comfortable and enjoyable, whether you're getting pampered, catching up on work, or having a bite to eat!

We offer multiple ways to book for your convenience:

Book Online – Click the link https://www.phorest.com/salon/vajzabeautyllcdbavazasalon and schedule your service instantly.

• Fill Out the Booking Form – Submit a request on our website, and a team member will reach out to you shortly.

• Call Us – Speak with our team directly at 914-800-9137.

• Email Us – Reach out at info@vazasalon.com, and we’ll assist you with scheduling.

Choose the method that works best for you—we’re here to make booking easy and seamless!

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to accommodate other guests who may be waiting for an opening.

• Your time is reserved just for you, and we take extra steps to confirm your appointment—sending email, text, and call reminders days in advance.

• Please give us the courtesy of timely cancellations so we can offer that time to another guest in need.

• Late cancellations or no-shows may result in a fee, as last-minute openings are difficult to fill.

We truly appreciate your understanding and cooperation in respecting our time, just as we respect yours!

Absolutely, at VaZa Salon, our culture is built on teamwork and professionalism, and our top priority is making sure your needs are met and that you’re happy with your experience. There are no hard feelings if you decide to see a different stylist—we work together as a team to ensure you receive the best care.

There are many reasons you might want to try a different stylist, including:

• A new artistic perspective – Each stylist has their own creative touch and expertise. We celebrate their Artistry!

• Different personality matches – Sometimes, you just click with someone else better!

• Pricing preferences – You may want to switch to a stylist at a different price level.

• Scheduling conflicts – Your usual stylist’s availability may no longer work with your schedule.

How to Switch Stylists Comfortably:

• Ask the Salon Coordinator – We’re happy to recommend a stylist based on your needs and preferences.

• Ask the Salon Coordinator – We’re happy to recommend a stylist based on your needs and preferences.

• Communicate Your Preferences – Share what you liked (or didn’t like) about previous experiences so your new stylist can tailor your service.

You don’t need to book on a different day or time than your previous stylist—we’re just happy you’re staying with us and giving another team member a chance. Our salon culture is different from most—we believe in flexibility, collaboration, and making sure YOU feel comfortable and confident with your stylist choice.

Your satisfaction is our priority! While we do not offer refunds, we want you to love your hair, so please let us know if something isn’t right—within 14 days of your service. The sooner you reach out, the sooner we can accommodate you and make any necessary adjustments. We take pride in our work and appreciate the opportunity to ensure your experience is worth every penny.

Tipping is completely discretionary, but it is customary to tip 15–25% of the service price as a gesture of appreciation for your stylist’s time and expertise.

Gratuity can be given in cash or via Zelle for convenience.

We truly appreciate your support and generosity in valuing our team’s dedication to your hair care experience!

Tipping for associates is something we get asked about a lot- we hope this helps.

• Simple Assistance – If the associate helps with washing your hair, applying a gloss at the sink, or assisting the stylist briefly, a tip of $7–$20 is appreciated.

• Extensive Assistance – If the associate plays a larger role in your service, spending more time helping and enhancing your salon experience, $15–$30 may be more suitable.

Tipping is a personal choice, and we truly appreciate your generosity and support for our team!